Consultation and Reporting Center for Harassment of Job Seekers

Establishment of this contact point

Our group promotes the creation of an environment in which job seekers (including recruitment-related event participants) can engage in employment activities in a safe, secure, fair and impartial environment.
Accordingly, we have established a dedicated hotline for receiving consultations and reports on inappropriate behavior (employment harassment) during recruitment screening and internships.
Upon receipt of a consultation or report, the government will confirm the facts as necessary and take necessary measures, such as giving consideration to the victim, taking appropriate measures for the perpetrator, and preventing a recurrence.

Information regarding use

• 1)Request for Cooperation for Appropriate Identification of Problems

  In order to accurately grasp the contents and respond appropriately, the reception is limited to the dedicated counter. Your name will be strictly controlled by the application counter (outsourcing company). However, you can anonymously report to us if you wish. However, in the case of anonymity, there may be limitations in confirming the facts, conducting investigations, and communicating the results of investigations. Therefore, depending on the contents of the investigation, it may not be possible to respond to the anonymity. Please note in advance. n addition, we ask for your cooperation in filling in the name as much as possible in order to facilitate the guidance of the results of the survey.
  ※We will not treat any harassment-related consultation or whistleblower disadvantageously by reason of the consultation or whistleblowing.

• 2)Appropriate Use of Contacts

  Do not use for unjust or illegal purposes, such as slandering organizations or individuals or objecting to the results of recruitment selection itself. We may refuse to investigate or respond to falsification of facts, false declaration, or judgment of unjust or improper purpose based on the contents and the status of subsequent confirmation.

• 3)Privacy policy

  Consultations and reports will be handled appropriately with due consideration to privacy protection. Personal information shall be strictly managed and operated in accordance with (https://www.mitsui-soko.com/privacypolicy/) of "Personal Information" of Mitsui Warehouse Holdings.

Confidentiality Obligation and Receiving Flow by Outsourcing

The contact point is set up by an outsourcing company (NEC VALWAY Co., Ltd.), and the reception desk is also handled by employees of the company.
We will not disclose or divulge the contents of the consultation or report to any third party (except in the case where such disclosure is enforced by law).
In addition, the contents of consultations and reports may be shared with relevant personnel to the extent necessary for fact-finding, investigation, remedial measures, and other appropriate responses.