KADOKAWA Group Human rights desk

※ Please read before consulting ※

Notes

  • The information we receive will be used for consultation and investigation.
  • The personal information of the consultant will be managed and operated properly in accordance with the Personal Information Protection Policy.
  • Please note that we may not be able to respond if the consultation content does not correspond to the human rights consultation.
  • Depending on the content of the consultation, the whistle-blowing hotline may respond.
  • Inquiries received on days when KADOKAWA Corporation is closed (Sundays, national holidays, year-end and New Year holidays, etc.) will be answered within two business days.

Protection of Consulters

  • The content of the consultation is firmly kept confidential by the parties involved in the response.
  • Consultations can be made anonymously.
  • We do not receive disadvantageous treatment from the company as a result of consulting.

Eligibility

  • KADOKAWA Group Officers and employees of each company(Officer・Regular employee・Contracted employee・Fixed-term employee・Temporary worker・Dispatched worker)、Resignee、Trading business operator

What you can consult

  • Issues related to individual dignity and violations of rights, such as harassment (power harassment, sexual harassment, etc.), long working hours, unpaid overtime, discrimination, and violation of privacy
  • Personal evaluations or treatment, other complaints, dissatisfaction, or slander are not covered.
  • Please refrain from submitting documents containing sensitive personal information, such as medical certificates.
    （If you wish to submit it, we will guide you to the appropriate contact point.）

Flow of consultation

STEP.01

Consulter

Consultation

  • You can consult with us through an external contact point (NEC VALWAY Co., Ltd. hereinafter the same).

STEP.02

External contact

To receive consultations and report to the company

  • The external contact will report the consultation to the company. You can choose to use your real name or an anonymous name for this report.

STEP.03

Company

Acceptance / rejection decision・Investigation / policy review / Preparation of company response・Report to the external contact

  • The company will investigate about the contents. (Depending on the contents of consultation, it may or may not be the subject of an investigation.)

STEP.04

External contact

Company response received・Report to the whistleblowers / consulters

  • The company will reply to the external contact with inquiries to the consulter and investigation results.

STEP.05

Consulter

Company response received

  • The external contact will reply to the consulter with the inquiries and investigation results.

Reception hours

  • Website 24 hours a day, 365 days a year