MAEZAWA Holdings GROUP
Consultation Hotline for Compliance Issues

Whistleblowing and Consultation Desk for Compliance

Our Group has established a Code of Conduct and promotes compliance (legal and ethical compliance) throughout the Group. We have established a Compliance Reporting and Consultation Desk as a mechanism for handling complaints from external parties.

Scope of Reports and Consultations

• Acts of violence or coercion by our employees against business partners
• Suspicion of violating the Antimonopoly Act
• Matters related to "human rights," such as child labor, forced labor, abuse/harassment, and discrimination.
• Matters related to "labor and occupational health and safety," such as long working hours
• Matters concerning the working environment, such as workplace safety and health
• Placing a significant burden on the environment
• Regarding actions that deviate from relevant laws, regulations, or rules
• Feedback regarding transactions
• Harassment of job seekers, students engaged in job-hunting activities, and interns
• Noise, unpleasant odors, etc.

Privacy protection

We will handle the information reported by our business partners with due consideration for the privacy of the whistleblower, and the whistleblower or your company will not be treated unfavorably because of the whistleblower.

Confidentiality by outsourcing

The window is set up at an outsourced company (NEC VALWAY Co., Ltd.), and reception is also done by employees of the outsourced company. The content of the report will not be disclosed or leaked to a third party (except when required by law).