Agreement to the Notes

1.Protection of Consulters

• The contents of consultation will be kept strictly confidential by those involved in the response
• You can choose the extent to which your real name is disclosed
• In cases where identifying a real name is a mandatory requirement for problem solving, we may ask for disclosure.

• You will not be treated unfavorably by the company as a result of your consultation

2.Handling of Personal Information

• The information we receive will be used for consultation and investigation.
• Personal information of consulters will be properly managed and operated in accordance with the Personal Information Protection Policy.

3.Notes on Consultation

• Human rights consultations from employees are handled by the human resources departments of KADOKAWA companies.
• If it is necessary to resolve the consultation, the HR department may share the consultation with the supervisor after obtaining consent.
• You may not get a company response to your consultation
  e.g.

  • When the content that can be consulted on TOP screen does not apply
  • If the company decides not to accept
  • If the minimum information required for problem identification or resolution is not provided
• It may take 1 to 2 business days for the consultation to be linked to the company
  Please note that we may not be able to meet your request even if you set an individual response deadline.Please note in advance.
  e.g.

  • I want you to tell the company now, I want you to answer by October 0th.
• Responses to consultation, and inquiries received on Sundays, national holidays, year-end and New Year holidays, and holidays when this office is closed will be made on the next business day or later

4. Personal information contained in identification documents

• Text data, URLs, voice data, and other data used for identification will be directly submitted to the company as they are
• If you wish to whistleblow or consult anonymously, please process the information contained in the identification documents that identifies the consulter before submitting them
  *In many cases, personally identifiable information is included in email addresses and signatures
• Please refrain from submitting documents containing sensitive personal information, such as medical certificates.
  （If necessary, we will contact you separately to provide corroboration regarding the reported matter.）

5.About the external contact

• The external contact is operated by NEC VALWAY, Ltd. as a third-party organization This is not a contact point established within the company
• The external contact does not provide the following services
  • a.Investigation of consultations
  • b.Determining whether it constitutes harassment, etc.
  • c.Various types of advice (e.g. whether it is better to consult with public institutions regarding future actions)